AGE REQUIREMENT

You must be 25 years or older to rent. The registered guest must meet the minimum age requirements and be occupying the rental. No un-chaperoned groups. Upon check-in, we reserve the right to refuse service with monies forfeited if any discrepancies in our policies are suspected.

OCCUPANCY

A maximum of {6 guests for Hidden Creek}{4 guests for S’more Memories}  {4 guests S’more Fun Glamping} are allowed at the cabin {camper}. Children are counted in total occupancy. We do have an extra per night/per person fee of $50.00.

LIABILITY

All guests understand that they are solely responsible for any property damage, accident, death, injury to any person(s), or loss sustained by any person, including the loss of money, jewelry and other items of personal property, arising out of or in any way related to a guest’s use of the premises. Furthermore, the registered guest shall be liable for all accident claims or personal injury claims by any member of the vacationing party or guests thereof.

All guests shall inspect and be familiar with the proper use and application of all items in the vacation rental prior to using them. The guest(s) agree to indemnify and hold the homeowner harmless from any and all claims, including those of third parties, arising out of or in any way related to a guest’s use of the premises or the items of personal property provided therein. All guests assume the risk of injury, death, or other losses related to any recreational activities or use of the premises and will hold the owner and its agents harmless with respect thereto.

DEPOSIT

We require 100% down payment plus taxes and cleaning fee via PayPal to hold your reservation.  We require a photo copy of your driver’s license when making your reservation.  

REFUNDS

Bookings canceled at least 60 days before the start of the stay will receive a 100% refund.  Bookings canceled at least 30 days before the start of the stay will receive a 50% refund. Cancellations within 30 days prior to your arrival will result in only the cleaning fee being refunded. The cabin has been equipped with amenities to make your stay more enjoyable. Unfortunately, we cannot refund monies due to any of these (TV, DVD, satellite/WIFI, hot tub, video games small appliances, etc.) not working or malfunctioning. No refunds will be made for acts of God, loss of electrical power, water, air conditioning, or cable outages. We will make every effort possible to rectify any mechanical problems as soon as they are reported.

CHECK IN

Check in time is 4 PM. The day of  or day prior to your check in you will receive and email/text containing a key code for the cabin. If you have not received an email/text with this information by your reservation date, please call us. Regarding early check-in, sometimes we are able to offer this depending on when the cleaners are finished, please text me the day of your arrival to inquire if early check in is available.  

CHECK OUT

Check out is by 10 AM. No late check-out unless previously arranged with the owners. Our cleaning staff needs adequate time to clean the cabin for the next guests.  Please text 336-813-8967 when you leave so our cleaners are aware you have checked out.  If the cleaners arrive at 10 AM or after and you have not checked out, there will be a $25.00 late check out fee.

PETS

We love pets, we live on a farm and have a menagerie but we have decided to keep our rental properties pet free.  Failure to follow our “No Pet” policy is grounds for immediate eviction without refund.  

WHAT WE SUPPLY

Some starter supplies are provided, including but not limited to: soap, paper towels, toilet paper, and trash bags. Once you have depleted the provided items, you are responsible for purchasing any additional items. All bed linens, towels, kitchenware, utensils, etc. are inventoried upon check out. The registered guests will be charged for missing or damaged items.

SMOKING

Smoking inside the cabin is not allowed in any form. We respect your right to smoke, but the resulting odor left inside the cabin is why it is not permitted. Outside or on the deck is permitted, but please do not use the railing or deck surface as an ashtray. Please leave butts in outside containers as well. A cleaning fee of $150-$750 will be assessed for any deviation.